At Pans N' Wares, we stand behind the quality of our products. We want you to be completely satisfied with your purchase. Below, you'll find detailed information about our warranty policy and how to initiate a return or exchange:
Most of our pans come with a manufacturer's warranty against defects in materials and workmanship. The duration of the warranty may vary depending on the product. Please refer to the product description or packaging for warranty details.
If you believe that your pan is defective and covered under warranty, please contact our customer support team at support@pansnwares.com. We may require proof of purchase and additional information to process your warranty claim.
Please note that our warranty does not cover normal wear and tear, misuse, or damage caused by improper care or handling. It also does not cover incidental or consequential damages.
If you're not satisfied with your purchase for any reason, you may return it for a refund or exchange within 30 days of receiving your order. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return or exchange, please contact our customer support team at support@pansnwares.com. We will provide you with instructions on how to return your item. Please note that you will be responsible for the cost of return shipping, unless the return is due to a defect or error on our part.
Once we receive your returned item, we will inspect it and process your refund or exchange accordingly. Refunds will be issued to the original payment method used for the purchase.
If you have any questions or concerns about our warranty and returns policy, please don't hesitate to contact us. Our customer support team is here to assist you and can be reached via email at support@pansnwares.com or by filling out the contact form on our website.
Thank you for shopping at Pans N' Wares. We appreciate your business and hope to exceed your expectations with our products and services.
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